Refund policy

Refund & Exchange Policy

 

We want you to feel confident in every purchase. If you’re not completely satisfied, we’re here to help.

Refunds & Exchanges – Within 14 Days

 

You may request a refund or exchange within 14 days of receiving your order, as long as the item is returned in the same condition you received it:

• Unused
• Unwashed
• In its original packaging (if applicable)

To start a return, please contact us at info@bohowoodland.com or Via Website chat with your order number and reason for the return. We’ll respond with return instructions

Return Shipping

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect. We recommend using a trackable shipping service.

Processing Time

Once we receive your return and inspect the item, we’ll notify you of the status. If approved, your refund will be issued to your original payment method within 5–10 business